A volte un ordine subisce ritardi perché il coltivatore affiliato non può consegnare in tempo. Preferiamo consegnare il tuo ordine immediatamente, quindi a volte può accadere che subisca ritardi. Hai una domanda sul tuo ordine? Invia un'e-mail a info@belle-epoque.nl con il numero dell'ordine e ti risponderemo il più rapidamente possibile.

Nowadays, bare root roses are packed in paper and no longer in plastic in a box. Because roses have a short shelf life in the sealed packaging, it is wise to immediately put them in a bucket of cold water upon arrival.

We prune potted roses back to protect them from heat and lack of light. Upon receipt, remove the roses from the box immediately and water them well. The leaves may be slightly discolored due to the lack of light in the box, but this will clear up quickly. Sometimes a stem can be broken because we decided not to cut everything short. So you may have to do some pruning or cut flowers yourself upon arrival. We hope that a flower bud remains intact during transport, so that you can put it in a vase.

Pruning upon arrival and placing the rose in the ground is wise, because it is good for the plant if there are few leaves and long stems. Sometimes it is also good to immerse the rose in a bucket of water after arrival before planting. Be careful with the roots and try not to damage them. That is why we recommend that you sometimes cut the pot when removing it.

Depending on the crowds and availability, your order will usually be delivered within 5 working days.

If we transfer your order to the shipping company, you will receive an email. This contains the delivery date and track & trace code with which you can track the order.

Unfortunately, we are not yet ready to change the date. It is therefore best to have the roses delivered to the neighbors. If no one is at home, PostNL will automatically come by again.

We deliver fresh roses directly from the nursery. Your order will not be collected until you have placed it. This way you are always assured of good quality.

After placing your order you will automatically receive an email with confirmation. When your order is shipped you will receive an email with a track & code. Didn't you receive anything? Please check your junk mail first. If you have any questions, send a message to info@belle-epoque.nl and we will contact you as soon as possible.

Yes, this is certainly possible. Our address is Rietwijkeroordweg 28, 1432 JE in Aalsmeer.